Privacy Policy for Marina Yacht Booking
Introduction
Welcome to Marina Yacht Booking! We are dedicated to protecting your privacy and ensuring that your personal data is handled with utmost care. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information from users of our website (https://marina-yacht-booking.terratrek.net) and related services. By accessing or using our platform, you agree to the terms set forth in this policy.
Scope
This privacy notice applies to all aspects of our online presence, including but not limited to:
- Our official website and any subdomains.
- Mobile applications developed by us.
- Online services and tools offered through our platforms.
- Interactions between users and our customer support team.
Please note that this policy does not cover third-party websites or services that you may access through links on our platform. These entities have their own privacy practices, and we encourage you to review their policies before engaging with them.
Processing Activities
Your interactions with Marina Yacht Booking may involve several data processing activities:
- Account Creation: When you sign up for an account, we collect your name, contact details, and login credentials.
- Service Usage: As an authorized user, we track your engagement with our applications, including features used, search queries, and transaction history.
- Communication: We may reach out to you via email, phone, or SMS for various purposes, such as newsletters, order updates, marketing promotions, or customer support.
Types of Personal Data Collected
We collect multiple categories of personal data to enhance your experience and improve our services:
- Account Information: This includes your name, user ID, email address, and password (hashed for security).
- Payment Details: We process payment information required for transactions, such as cardholder name, credit/debit card number, expiration dates, and CVV codes.
- Financial Data: We may store financial records related to your bookings and payments.
- Purchase History: Records of your yacht booking transactions, including dates, locations, and associated costs.
- Mobile Device Identifiers: Unique identifiers from your mobile device for analytics and personalization.
- Location Data: Information about your geographical location when you interact with our services (with your consent).
- Feedback and Reviews: We encourage user feedback and may collect comments, ratings, and reviews you submit.
- Social Media Profiles: If you choose to log in or share content via social media platforms, we may access your public profile information.
- Product Preferences: Data about the products and services you show interest in or purchase from us.
Data Collection Methods
We acquire personal data through various means:
- Direct Input: You provide most information directly when creating an account, making bookings, or filling out forms on our website.
- Automated Technologies: Our servers automatically record certain details when you interact with our websites and applications, such as IP addresses, browser type, and device information.
- Third-Party Providers: We may receive data from partners who offer services on our behalf, subject to their privacy agreements.
Cookies and Similar Technologies
We employ cookies and similar tracking technologies for several essential purposes:
- Strictly Necessary: These ensure the basic functionalities of our website, such as enabling you to navigate through pages.
- Preferences: They remember your preferences, like language settings or location choices.
- Analytics: Cookies help us analyze user behavior to enhance the performance and usability of our services.
Users can manage their cookie preferences in our Cookie Manager, allowing them to control which types of cookies are set on their devices.
Data Retention and Deletion
We follow strict data retention policies:
- We keep personal data only for as long as it is necessary for the purposes specified in this policy or as required by law.
- After the data is no longer needed, we delete or anonymize it to prevent re-identification.
- Retention periods vary depending on the type of data and legal obligations.
Security Measures
Protecting your data is our top priority:
- We implement robust security measures to safeguard personal information from unauthorized access, disclosure, alteration, or destruction.
- Our security practices include encryption, access controls, regular security audits, and employee training on data protection.
User Rights (Privacy Laws Permit)
Depending on your jurisdiction, you may have certain rights regarding your personal data:
- Access: You can request access to the personal data we hold about you.
- Rectification: We will correct any inaccurate or incomplete information upon your request.
- Erasure (Right to Be Forgotten): In certain cases, you can ask us to delete your data.
- Restriction: You may limit our processing of your data for specific purposes.
- Data Portability: We can provide your personal data in a structured format for use with another service.
- Objection: You have the right to object to certain processing activities, such as direct marketing or profiling.
- Non-Discrimination: We commit to treating you fairly and not discriminating against you for exercising your privacy rights.
To exercise any of these rights, please contact our Data Protection Officer using the details provided in the ‘Contact Us’ section.
Changes to Privacy Policy
We reserve the right to update this policy at any time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.
Contact Information
For any questions, concerns, or requests related to your privacy:
- Email: [email protected]
- Address: Marina Yacht Booking, Privacy Office, [Street Address], [City, Country]
We value your trust in us, and we are committed to maintaining the security and confidentiality of your personal data.